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Installation & Usage Guide

Watch this tutorial to learn how to install and use FiscoBridge

Getting Started with FiscoBridge

Welcome to FiscoBridge! You're now equipped with a powerful Sales Data Controller (SDC) solution that will simplify your fiscal compliance and transaction management. The installation process is straightforward and typically takes just 10-15 minutes. Once installed, you'll be able to securely process transactions, generate fiscal invoices, maintain compliance, and access real-time reporting features.

Before You Install

  • System Requirements: Ensure your system meets minimum requirements (2GB RAM, 200MB disk space, modern processor)

  • Administrator Access: You'll need administrator/sudo privileges to install FiscoBridge

  • Internet Connection: Recommended for cloud synchronization and updates (not required for operation)

  • POS System Details: Have your POS system information ready for seamless integration

Installation Steps

  1. Locate the Installer: Open your Downloads folder and find the FiscoBridge installer file (FiscoBridgeInstaller.msi for Windows, .deb for Linux, or .dmg for Mac)
  2. Run the Installer: Double-click the installer and follow the on-screen setup wizard with clear, step-by-step instructions
  3. Select Installation Path: Choose where to install FiscoBridge on your system (default location is recommended)
  4. Complete Installation: Follow all prompts and complete the installation process
  5. Verify Installation: Once installed, ensure FiscoBridge launches successfully on your system

First Run Configuration

When you first launch FiscoBridge, follow these simple steps to get your SDC ready:

  • Connect Smart Card Reader: Plug in your smart card reader to your computer's USB port

  • Insert Smart Card: Insert your smart card (Secure Element) into the reader

  • Enter PIN: Enter your PIN when prompted by FiscoBridge

  • Verify Status: Check that all indicators are green in the FiscoBridge application window, confirming the smart card is properly recognized and authenticated

  • Call SDC from POS: Once your smart card is verified and all indicators show green, simply call the SDC service from your POS system to begin processing compliant transactions

Testing Before Going Live

FiscoBridge includes a training mode that lets you test all features without creating actual fiscal invoices. Use training invoices to familiarize yourself with the interface, test POS integration, generate sample reports, and verify that everything is working correctly before processing real transactions. This is a critical step that ensures smooth operation when you go live.

POS System Integration

To connect FiscoBridge with your POS system, your POS needs to call our SDC API. Complete API documentation is available by clicking on the API URL link displayed in the FiscoBridge main application window. This documentation contains all the endpoints, parameters, and authentication details your POS developer needs to integrate with FiscoBridge. If you need technical assistance with the integration, our support team is available to help—simply contact us with your questions.

Troubleshooting Common Issues

Issue: Installer won't start
Solution: Run as administrator and disable antivirus temporarily. Some security software may interfere with installation.

Issue: Smart card not recognized
Solution: Ensure drivers are installed. Check that your smart card reader is properly connected. If issues persist, contact our support team for OS-specific driver assistance.

Issue: POS integration failing
Solution: Verify API credentials, ensure network connectivity, and check that POS system is running. Contact support for detailed troubleshooting.

Issue: Activation code not working
Solution: Check internet connection, verify license hasn't expired, and ensure you're using the correct activation code. Email support@fiscobridge.com for license assistance.

Next Steps

After successful installation and initial configuration, here's what you should do:

  • Verify Smart Card Connection: Ensure your smart card reader is properly connected and all status indicators in FiscoBridge are green

  • Access API Documentation: Click the API URL link in the FiscoBridge main window to view complete integration documentation

  • Test with Training Invoices: Use training invoice mode to test transactions before going live

  • Integrate Your POS: Have your POS developer implement the API calls using the documentation in the application

  • Review Reporting Features: Explore daily, weekly, and monthly reports to monitor fiscal compliance

  • Plan Your Go-Live: Schedule your transition from testing to live transaction processing

  • Activate Your Subscription: Choose your licensing plan (Lite or Pro) and activate your account

Get Support

Our support team is ready to help you succeed with FiscoBridge. If you encounter any issues during installation or configuration, or have questions about features and best practices, please reach out:

  • Email: contact@fiscobridge.com

  • Contact Form: Use our contact form to submit support requests and questions

  • API Documentation: Access complete API integration documentation by clicking the API URL link in the FiscoBridge main window

  • Expected Response Time: We typically respond to all inquiries within 24 business hours

What happens next?

  • Your installer will be saved to your Downloads folder
  • Run the installer to complete the setup
  • Follow the on-screen instructions to configure FiscoBridge
  • Integrate with your POS system for instant compliance
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